Submit a Ticket
Warranty & Repair
30-day Money Back Guarantee
All 607 Audio Products come with a 30-day money back guarantee. This covers damage in shipment, and the unlikely event that a unit is not functioning properly on receipt. In this unlikely scenario, 607 will cover your return shipping, provide a replacement and cover the cost of shipping that to you. Please use the form below or email us at support@607audio.com for instructions to initiate a return.
Warranty
All products carry a one year labour and three year parts warranty from the original owner's date of purchase for any problem related to faulty parts. This warranty does not apply if damage is caused due to alteration, abuse, or abnormal wear and tear. This warranty is limited to failures due to defects in material or workmanship, occuring during normal use. 607 Audio will cover 2 way shipping with the company's preferred carrier during the first year of warranty period. During the remaining 2 years, it will be the buyers responsibility to pay shipping to 607 Audio; however, return shipping will be covered by 607 Audio, using the company's carrier of choice. After the warranty expires, all 607 Audio customers are entitled to replacement parts at a reduced cost and guidance to complete repairs routine maintenance. If it's preferred, 607 Audio can complete routine maintenance and repair outside the warranty period for a fee. Please have your tech contact us to assist with any maintenance or repair questions.
RETURN MERCHANDISE AUTHORIZATION REQUEST
All returns to 607 Audio must be accompanied with an RMA - please complete the form below to initiate the process.